Welcome to the 4th Annual Shared Services & Outsourcing Summit 2010

Save Now, Think Long Term

Executives around the world are mapping new strategies for their companies in a period of unprecedented uncertainty. With declining top lines and focus on cash preservation, we’ve found ourselves chasing the rapid return in a climate of new economic stressors. Doing so, however, can poorly align us for future growth and positive sustainable outcomes, Especially during these tough times, your organization requires a check-up on and fine-tuning of its operational efficiency and financial health.

What Distinguishes This Event?

Entirely Interactive Formats. No slides, just real talk, based on real experiences. Today, firms don’t have the money to burn on failed projects or missed marks. With this in mind, our agenda has been carefully crafted with dialogue-driven panels, roundtables and on stage interviews to get you the Need to Know vs. Nice To Know Information. Hard Savings, How To Get There, And How to Establish Meaningful Lasting Relationships That Will Keep You Ahead of The Competition And Prepare You For Growth in The Coming Months.

Revamped Blue Sky Leadership Forum. Five years ago SSON launched this room to tackle challenges unique to only the most advanced SSOs. With changing times presenting new challenges, it was time for a change. This year we have raised our expectations of what this room truly needs to look like. More stringent criteria to include the following: 5+ years strategy and delivery experience, 100+ seats, more than pure transactional, multifunctional responsibility, multinational scope of customer base and current practitioner. The discussions in this room will craft a vision for the next generation in Shared Services & Outsourcing, providing a unique platform for industry-wide thought leadership and as luminaries in the space, help to establish guiding principles and benchmarks for others to follow. Do not miss your chance to get involved.

BPO Exclusive Content on Smart Partnering. How are your contracts changing to reflect the NAture of today’s outsourcing market? Looking for shorter term arrangements with improved flexibility? Trying to build innovation into your contract terms? Trying to figure out what characteristics to look for in a partner and how can you really nurture a successful partnership? Find out the answers to all these questions with expert insight… Straight talk from the buyers of outsourcing.

Augment Your Capability & Capacity for End-To-End Scope and Transformation. True transformation involves improving efficiencies to allow for a greater focus on strategic issues. Whether outsourcing, or shared services, attend this event and hear from over 10 global heads of shared services who’ve made enormous contributions to their SSCs within the last year, and how they are continually evolving their model to maximize opportunities for growth.